1. Always pay close attention to the ATM and your surroundings.
• Don't select an ATM at the corner of a building --
corners create a blind spot. Use an ATM located near the
center of a building. • Do your automated banking in a public, well-lighted location
that is free of shrubbery and decorative partitions or dividers.
Utilize an ATM located inside an open business whenever
possible. Avoid using street ATMs during night time hours.
• Do not use an ATM that appears unusual looking or offers
options with which you are not familiar or comfortable.
2. Don’t make yourself a target.
• Do not wear expensive jewelry or take other valuables to the
• Don’t withdraw large amounts of cash. This is an added
incentive to the assailant. If you need a large amount, plan to
make that transaction inside the banking institution.
3. When using a drive-up ATM:
• Keep your engine running;
• Keep your doors locked; and
• Leave enough room to maneuver between your car and the
oneahead of you in the drive-up line.
4. Prepare all transaction paperwork prior to your arrival at the
ATM. • Maintain a supply of deposit envelopes at home or in your
car. This will minimize the amount of time spent at the
WHILE USING THE ATM . . .
5. Take ATM card out of your wallet or purse before
appoaching the ATM.
6. Maintain an awareness of your surroundings throughout the
• Be wary of people trying to help you with ATM transactions.
• Be aware of anyone sitting in a parked car nearby.
• When leaving an ATM make sure you are not being followed.
If you are, drive immediately to a police or fire station, or to
a crowded, well-lit location or business. Always be aware of
suspicious persons or vehicles in the area of theATM.
Trust your gut feeling. If things don’t feel right, avoid
using that particular ATM.
7. Do not allow people to look over your shoulder as you enter your PIN.
• Memorize your PIN.
• Don’t write your ATM personal identification number on your card or keep the number in your wallet.
• Cover the keypad as you enter your PIN.
• Do not re-enter your PIN if the ATM eats your card. Contact a bank official.
8. Secure your money at the ATM. Never count cash at the machine or in public.
• Wait until you are in your car or another secure place.
• Don’t walk away with money in hand.
9. Always take your receipt with you.
AFTER USING THE ATM . . .
10. Closely monitor your bank statements, as well as your balances.
• Immediately report any problems to your bank.
11. If you are involved in a confrontation with an assailant who demands your money, COMPLY.
• Don’t argue or fight with the suspect.
• Note the robber’s description and give the robber the money.
12. Get away as soon as it is safe to do so.
• Remember the money is not worth getting hurt over.
13. Report all robberies to police as soon as possible by calling 911.